How To Fix A Fitbit Charge 3 That Won’t Turn On

By | September 5, 2022

How To Fix A Fitbit Charge 3 That Won’t Turn On
If your Fitbit Charge 3 is showing a black or blank screen and won’t charge or showing the clock face, you can try the solutions below to fix the issue.

The clock face often has a problem and will not display, but you will be able to feel the phone vibrate.

Before starting, you will want to make sure your smartphone is charged, and you have the most recent update installed on your Fitbit app. You will also need your charging cradle to complete the last method.

How To Fix A Fitbit Charge 3 That Won’t Turn On

  • Fix #1: Change and Reset The Clock Face
  • The clock face can be reset and changed using the Fitbit app on your smartphone.

    Here are the steps to reset the clock face by changing it from within the app.

    1. Open the Fitbit App
    2. How to Fix a Fitbit Charge 3 That Won't Turn On

    3. Select your Profile
    4. How to Fix a Fitbit Charge 3 That Won't Turn On

    5. Select Charge 3
    6. How to Fix a Fitbit Charge 3 That Won't Turn On

    7. Select the option Clock Faces
    8. How to Fix a Fitbit Charge 3 That Won't Turn On

    9. Select All Clocks
    10. How to Fix a Fitbit Charge 3 That Won't Turn On

    11. Select a New Clock Face
    12. How to Fix a Fitbit Charge 3 That Won't Turn On

    13. Click on the Select button
    14. How to Fix a Fitbit Charge 3 That Won't Turn On

    15. Fitbit Clock will now Sync
    16. You should see the status bar on your Fitbit Charge 3 as it syncs and change’s to the new clock face.
      How to Fix a Fitbit Charge 3 That Won't Turn On

    17. A Check Mark will Appear when Done
    18. You should also feel the phone vibrate, signaling completion.
      How to Fix a Fitbit Charge 3 That Won't Turn On

    19. The New Watch Face will Appear
    20. How to Fix a Fitbit Charge 3 That Won't Turn On

  • Fix #2: Force Restart
  • How to Force Restart a Fitbit 3 and 4
    Forcing a restarting like rebooting a PC often solves many issues.

    To restart the Fitbit, the charger is used in combination with the buttons.

    How to Force Restart a Fitbit Charge 3

    1. Place the Fitbit in the Charging Cradle, then Press and hold the Reset Button.
    2. You will want to make sure the Charge 3 is snuggly in place, move, wiggle, pull the watch while in the charging cradle for proper placement. You should also hear a snap as it snaps into the correct place within the charging cradle. You will hold the reset button till a happy face appears, around 15-10 seconds. If it does not work after 15-20 seconds, try again. It may take several attempts to get the happy face to appear.
      How to Fix a Fitbit Charge 3 That Won't Turn On

    3. Release when Happy Face Appears
    4. Your Fitbit Charge 3 should now be up and in working order.
      How to Fix a Fitbit Charge 3 That Won't Turn On

Summary
So your smartwatch is showing a black screen; it doesn’t matter if it is brand new or used. The solutions above can help you get your Fitbit Charge 3 and Fitbit Charge 4 back up and in working order in no time. You are saving your money and time on a new smartwatch. If you tried both solutions above and it did not work, don’t give up. You may need to go through the steps several times, repeating the instructions. The clock face your select is not important and can be changed back to the previous, or preferred clock face after your watch is back up and running.
If you found the above solution helpful or found another method to fix the problem, please leave a comment below letting us know.

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