If you are not always getting the notifications from your phone to your Fitbit, it could be for any number of reasons.
It can be software issues; you may need an update on your Fitbit watch, Fitbit app, or your phone. Before buying a new watch, try the simple fixes below and see if it corrects the problem.
Why am I not receiving any Notifications on My Fitbit Versa?
If your Fitbit Versa is new, you will need to pair the watch with your phone. You can do this in your phone’s settings under Bluetooth.
If you have recently had an update on either your phone or Fitbit, it may have disconnected the pairing and will need to be paired.
It could be a network issue and has nothing at all to do with your watch; check your phone to see if you have notifications. It may also be physical or water damage that caused the software to malfunction.
Fixes for a Fitbit Versa Not Getting Phone Notifications
- Check if Bluetooth is Connected to the Phone
- Restart Both Fitbit and Phone
- Turn off Do Not Disturb
- Reset Phone’s Network Settings
- Factory Reset Fitbit
Make sure your phone and Fitbit are connected via Bluetooth. If you have recently had any updates or issues with your phone, it may have inadvertently turned off the Bluetooth. If it is showing connected to your Fitbit Versa, you can toggle off and back on Share System Notifications.
If you are getting notifications sometimes, but not all the time, you will want to see if your phone is within range. Your Fitbit Versa should be within 15 to 20 feet of the phone to get notifications through a Bluetooth connection.
When you restart a device, it clears out and stops any apps running in the background that may be interfering with the communication between your Fitbit and your phone. This is an easy fix that won’t remove are change anything on your phone or Fitbit.
If you have turned on Do Not Disturb, you will not get any notifications on your phone or your Fitbit. It blocks all calls and messages so you can be undisturbed. Depending on the Android smartphone you have, you may be able to select what to allow and what you would like to block.
When you reset your network settings on your phone, it will delete previous networks you were connected to and unpair your Fitbit.
This will allow you to repair your phone and Fitbit. This doesn’t delete any of your phone’s data, just the network settings; make sure you select reset network settings, or you will lose personal data currently on your phone.
If you have tried all the above recommendations, your last possible solution to fix not getting notifications on your Fitbit is to factory reset the watch. When you factory reset it, all data will be deleted. You can still access previous data on your Fitbit app via your phone. You can then pair your Fitbit Versa with your phone and see if it fixes the problem.
Summary
If you are not getting the usual notifications on your Fitbit Versa. In that case, the cause may be as simple as restarting the device, checking the Bluetooth connection, or changing settings such as do not disturb.
Whatever the cause, it is worth a few minutes to see if it fixes the watch before considering purchasing another one. We also recommend that you inspect your Fitbit Versa for damage, including water damage.
If you found the above fix helpful, please leave us a comment letting us know which fix worked for you.