If your Fitbit Versa 2 is not turning on or has a blacked-out screen, there are a few things to try to bring it back to life.
Before you decide to trash the watch and get a new one, try the steps below.
I have had this happen a few times in the past with a Fitbit Versa. I’m not sure if it is the extreme weather, wear, and tear, or just a malfunction in the watch’s software, but powering down or rebooting your Fitbit by using the buttons on the watch often works.
Things to Check When Fitbit Versa 2 Won’t Turn or Power On
- Check if the Button is Stuck
- Be Sure it is Charged
- Hard Reset the Fitbit Versa 2
- Charging Dock Method
- Freezer Method
Sometimes the button can become stuck; pressing on it multiple times can often loosen it.
You can tell if it is stuck since it will not have a small click when pressed.
This one goes without saying, but you may have forgotten to charge the unit or a bad connection did not allow the unit to charge.
Check the charging cord for damage; if you have another charging cord try and use a different one other than was used before.
Hard resetting the Fitbit Versa 2 will sometimes bring it back to life.
To hard reset, hold the button on the side (20-30 seconds) until a logo appears.
Press and hold the Power Button until the Fitbit logo appears and then release the button.
Let the watch reboot (15-20 seconds) and see if it works.
Place the Fitbit in the charging dock for 5 minutes and then hard reset it.
Many online forums have users doing this, and it works for many people.
The freezer method is done by putting the Fitbit in a Freezer for 10-15 minutes and then doing a hard reset.
This method may sound strange and only be done when all other methods fail, but it does sometimes work.
Summary
If your Fitbit Versa 2 is blacked out and will not turn on, there are several things to try before tossing it.
First, be sure the button is not stuck, and the unit has a charge. Next, try a hard reset to see if it will come back.
Lastly, the freezer method can be used and does sometimes work.
Regardless of the type of Fitbit you own, using the watch’s side buttons should work and make your display screen to be visible. This is a quick and easy fix that will save you money on the purchase of a new smartwatch.
Have you had a Fitbit Versa 2 blackout, and have you fixed it? Let us know your fixes below.